Improving Customer Service with Soft Skills

“You called the right place! How can we make you smile?” See how easy it was to catch your attention with a simple greeting? You would be surprised how often

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A.O. Smith Champions Energy Efficient Products by Highlighting Available Market Incentives

A. O. Smith, a leading water heater manufacturer, is making it easy for consumers who purchase energy efficient appliances to quickly find ways to earn hundreds of dollars in market

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Matt Kozak receives AIM/R Golden Eagle Award

Kozak, vice president of sales for the top water and space heating manufacturer, is the fifth Bradford White executive honored with the annual award Matt Kozak, vice president of sales

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A.O. Smith University Announces October Dates for Educational Classes

A. O. Smith, a leader in water heating and treatment, announced new class dates for its series of October virtual training programs. These classes were added as a result of

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Survey: Covid-Era Office Workers Prefer Touchless Restroom Fixtures

When it comes to restroom breaks, office workers in the U.S. say that touchless restroom fixtures are the number one feature that would make them feel safer when using their

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Flex-Shaft Technology – The Next Big Thing

Drain cleaning professionals ignore new technology at their peril. As in most industries, if your competition has equipment that is better, faster, safer, and more professional, it puts you at

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Bonney Acquires Boyd Plumbing Inc. expanding its Team of Plumbing Technicians

Second Acquisition for Bonney in the Skilled Trades Industry Sacramento, Calif. — Bonney Plumbing, Electrical, Heating and Air (Bonney), a home services company headquartered in Rancho Cordova, CA, announced it

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Water Main Break + Hurricane Flooding at Massachusetts Maritime Academy

There’s never a good time for a water-main break. But when it happens in the aftermath of a major hurricane, well, that can certainly throw a wrench into things. In

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Real Estate Group Challenged by Leaks and Water Damage on Jobsites

As a leading global construction company, Tidhar’s success relies on the company’s reputation for quality and customer satisfaction. The dynamic international real estate group employs a unique combination of entrepreneurial,

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Tips To Market Your Plumbing Business

If you’re looking to grow your plumbing business you’ll need a way to stand out from the rest. With the help of these focus areas you’ll increase your visibility, both

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